Terms and Conditions

1. Acceptance of Terms

By accessing or using the Luxury Sleep website and purchasing products, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Refund & Return Policy. If you do not agree, kindly refrain from using our website or services.

2. Electronic Communications

When you place an order, submit your phone number, or email us, you consent to receive communications via email, SMS, WhatsApp, or phone. These satisfy any legal requirement for written consent.

3. Eligibility

Persons under 13 years of age are not permitted to use or access our website. If you're placing an order on behalf of an organization, you confirm you have the authority to bind that organization.

4. Intellectual Property

All website content—including text, images, logos, trademarks, and software—is the property of Luxury Sleep and protected by law. Reproduction or use of any content without written permission is prohibited.

5. Limited License

You’re granted a revocable, personal, non-commercial license to use our site. Any unauthorized extraction, reproduction, distribution, adaptation, or exploitation is strictly forbidden.

6. Fees, Pricing & Payments

Product prices are displayed in Indian Rupees and include applicable taxes. We accept payments through third-party gateways (Cashfree, Razorpay) via credit/debit cards, UPI, net banking, or EMI offers. All payment details are handled securely by these providers.

7. Shipping & Delivery

  • Processing Time: Orders are processed within 1–3 business days, subject to verification and availability.

  • Shipping Charges: Standard shipping is free (unless stated otherwise during purchase).

  • Tracking: You’ll receive a tracking number via email once your order ships.

  • Delivery Timeline: Typically 5–10 business days, depending on location and logistics.

8. User Content (Reviews, Photos, Comments)

By submitting product reviews or media, you grant Luxury Sleep a perpetual, transferable, royalty-free right to use, modify, and display them worldwide for any purpose. You also waive any moral, publicity, or privacy rights in the content. Reviews must not violate any laws or contain offensive content; Luxury Sleep reserves the right to remove them at its discretion.

9. Liability Disclaimer

We do not guarantee the accuracy, reliability, or completeness of website content. Luxury Sleep is not responsible for disputes between users or between users and third parties. You accept all risks associated with use of the site.

10. Dispute Resolution

These Terms are governed by the laws of [Insert State, e.g., Gujarat, India]. Any disputes will be resolved through arbitration in [City] under the applicable arbitration rules. All proceedings will be conducted in India.

11. Termination

We reserve the right to suspend or terminate your access to the website at any time without notice or liability, should you violate these Terms.

12. Modifications

Luxury Sleep may update or revise these Terms at any time. Changes will be reflected here with an updated effective date. Continued use indicates acceptance of the revised Terms.

13. Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision. Our rights and remedies under these Terms are cumulative and do not limit one another.

14. Warranty

Unless stated otherwise (e.g., for specific products), our products are sold “as-is” without warranties. Any product-specific warranty details will be explicitly stated (e.g., via a separate warranty document).

15. Contact Information

For any questions or concerns regarding these Terms, please contact us: