Privacy Policy

1. Introduction

At Luxury Sleeps, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you use our services:

  • Personal Information: Name, phone number, email address, billing/shipping address, payment details.

  • Transaction Data: Order history, payment method (processed securely via Cashfree/Razorpay).

  • Technical Data: IP address, browser type, device information, cookies, and browsing behavior.

  • Communication Data: Any information you provide when contacting customer support.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To handle payments securely through Cashfree and Razorpay.

  • To communicate with you about orders, returns, or inquiries.

  • To send you updates, offers, or promotional emails (only if you opt-in).

  • To improve our website, services, and customer experience.

  • To comply with legal and regulatory requirements.

4. Sharing of Information

We do not sell or rent your personal information. We may share data only with:

  • Payment gateways (Cashfree, Razorpay): for secure payment processing.

  • Delivery & logistics partners: for shipping your orders.

  • Service providers: who assist in IT, marketing, or analytics.

  • Legal authorities: if required to comply with applicable laws.

All third parties are obligated to protect your information and use it only for the purposes specified.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but some features may not function properly.

6. Data Security

We implement industry-standard security measures to protect your personal data.
Payments are processed securely through Cashfree and Razorpay, which use advanced encryption and security standards.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your personal data (subject to order/transaction history).

  • Opt-out of marketing communications at any time.

To exercise these rights, contact us at luxurysleep56@gmail.com.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised “Effective Date”.

11. Contact Us

For questions about this Privacy Policy or how your data is handled, please contact:

📞 +91 87807 69564
📧 luxurysleep56@gmail.com